Remote Assistance

Reduce time to resolution and downtime costs while keeping production running!

Remote Inspections

Get real-time feedback and visual results while saving on time and travel costs!

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How does it work?

REWO Remote for field support empowers customers and field technicians to diagnose and resolve technical and mechanical problems with remote assistance from service providers and experts. REWO Remote also enables remote visual inspection to allow an inspector to look at objects and materials from a distance to ensure proper quality standards.

Real time audio
Real time video
Real time annotations
Group support
File sharing

Why should you use remote assistance and inspections?

Decrease time to resolution
Reduce repeat visits
Save on travel costs
Maximize customer satisfaction


Experts in your company can now provide live guidance or collaboration to workers on the field. Your field technicians or even your customers can now connect with the experts in your company to diagnose and resolve any issues they might have. They can be visually guided to clearly understand what needs to be done.

Using REWO Remote for Remote Assistance or Remote Inspections
Remote assistance and support with REWO


With remote inspections, you can reduce the amount of time and travel your staff needs to undertake. Get real-time feedback and results to make sure that there’s no quality issues. Improve your audit evidence trail by providing your stakeholders with real and indisputable footage of the vendor, the process, the equipment, and the results.

Why should you use REWO Remote?

Low Bandwidth Mode

In areas that lack sufficient cellular or wifi coverage, technicians can send snapshot images instead of live video.

Intuitive and easy to use

You don’t need to be an expert to use REWO RA. We designed this product with simplicity in mind.

Multi platform support

You don’t need to invest in expensive hardware. REWO RA works on any Android or Windows device you already have.

Get A Demo

Contact us and we’ll give you a free demo.