knowledge transfer

What is employee experience and why is it important?

Training / By

Every company invests in the customer experience. And as organizations increasingly recognize people as their greatest assets, they’re investing in the employee experience as well. Employee experience encapsulates what people encounter and observe over the course of their tenure at an organization. Why is employee experience important? Employee experience is a worker’s perceptions about his […]

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What are the signs your work instructions need an upgrade?

work instructions / By

Research has shown that accidents in the workplace happen more frequently due to errors in systems rather than people. By writing clear work instructions, companies can improve their systems and reduce the number of accidents. Improving systems starts with looking at a company’s work instructions and standardized operating procedures (SOPs). Signs your work instructions need

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Experienced workers hold a lot of tribal knowledge

What Is Tribal Knowledge

Knowledge management / By

Tribal knowledge is information or knowledge that is known within a tribe but often unknown outside of it. A tribe, in this sense, maybe a group or subgroup of people that share such common knowledge. From a corporate perspective, tribal knowledge or know-how is the collective wisdom of the organization. It is the sum of all the knowledge and capabilities of all

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expert workers are knowledge holders

Managing the departure of key knowledge holders

Knowledge management / By

For more than two centuries, the manufacturing industry has adopted new technologies and provided new jobs for workers. Today, the industry is experiencing exciting and exponential change, as technologies such as artificial intelligence (AI), robotics, and Internet of Things (IoT) are rapidly changing the workplace. While some predicted that these new technologies would eliminate jobs,

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Education 4.0

Knowledge management / By

It’s possible we have an education system that is trying to force humans to compete with machines. Consider mathematics. The math genius and a computer can calculate the same amount of data. The result can be the same, but I am pretty sure that the machine would be faster. Another example is chess. The best

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How to use augmented reality for training?

Augmented reality, Knowledge management, Training / By

In 5 to 10 years two-thirds of the manufacturing workforce will be over the age of 55 and approaching retirement. While this could create a shortage of skilled workers in a number of fields including electric utilities, telecommunications, and manufacturing, augmented reality (AR) is poised not only to address issues faced by our aging workforce

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How to transfer knowledge to the next generation of workers

Knowledge management / By

The knowledge gap created in the wake of Baby Boomers exiting the workplace can be vast. Companies that don’t plan for generational management shifts risk falling behind and losing out to their competitors. Now more than ever, it’s essential to have a succession plan, a process for identifying and developing new leaders who can replace

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